Last updated: October 15, 2025

This Privacy Policy describes how Atharva Sachin Dhanu, operating under the brand name Digital Elevated Solutions ("we", "us", or "our"), collects, uses, and protects your personal information when you visit or make a purchase from our website tgapp.kernelcheatofficial.com.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, shipping address, and billing address when you place an order.
• Payment Information: Payment method details such as UPI ID or card information. We do not store your full card details — all payments are securely processed through our payment gateway partners.
• Device Information: Browser type, IP address, device type, and operating system for analytics and security purposes.
• Usage Data: Pages visited, time spent on the site, and interactions with our products.

2. How We Use Your Information

• To process and fulfill your orders and send order confirmations.
• To communicate with you regarding your purchases, updates, and customer support.
• To improve our website, products, and services based on usage patterns.
• To comply with legal obligations and prevent fraud.

3. Data Protection & Security

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted using SSL technology. We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist in operating our website and fulfilling orders, subject to confidentiality agreements.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the website.

5. Third-Party Services

We use third-party payment processors (UPI, credit/debit card gateways) to handle transactions. These providers have their own privacy policies governing how they use your information. We recommend reviewing their policies when using their services.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at atharvadhanu12@gmail.com. We will respond to your request within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: atharvadhanu12@gmail.com
Phone: +91 73041 32161
Address: Prabhadevi, Mumbai 400025, Maharashtra, India

Last updated: October 15, 2025

These Terms and Conditions ("Terms") govern your use of the website tgapp.kernelcheatofficial.com operated by Atharva Sachin Dhanu under the brand name Digital Elevated Solutions. By accessing or using our website, you agree to be bound by these Terms.

1. Products & Services

Digital Elevated Solutions sells gaming finger sleeves, mobile gaming triggers, phone coolers, and related gaming accessories. All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice. Product images are for illustration purposes and actual products may slightly vary in appearance.

2. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We accept payments via UPI, credit/debit cards, and cash on delivery. Prices are subject to change without prior notice. Any promotional offers or discounts are valid for a limited period and may be withdrawn at our discretion.

3. Order Placement & Confirmation

When you place an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

We ship to addresses within India. Delivery timelines vary depending on your location and are typically 5–10 business days. Shipping is free on all orders. We are not responsible for delays caused by courier partners, natural disasters, or other circumstances beyond our control.

5. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Atharva Sachin Dhanu / Digital Elevated Solutions and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. User Conduct

You agree not to use the website for any unlawful purpose, attempt to gain unauthorized access to any part of the website, or interfere with the website's operation. We reserve the right to restrict access to the website at our sole discretion.

7. Limitation of Liability

Digital Elevated Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid by you for the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

9. Contact Us

For any questions regarding these Terms, contact us at:
Email: atharvadhanu12@gmail.com
Phone: +91 73041 32161
Address: Prabhadevi, Mumbai 400025, Maharashtra, India

Last updated: October 15, 2025

We want you to be completely satisfied with your purchase from Digital Elevated Solutions. This policy outlines our guidelines for returns, refunds, and cancellations.

1. Cancellation Policy

You may cancel your order within 24 hours of placing it, provided the order has not been shipped. To cancel an order, contact us at atharvadhanu12@gmail.com with your order details. Once an order has been shipped, it cannot be cancelled — you may initiate a return after delivery instead.

2. Return Policy

We accept returns within 7 days of delivery under the following conditions:

• The product must be unused, unworn, and in its original packaging with all tags and accessories intact.
• The product must not be damaged due to misuse, negligence, or normal wear and tear.
• Products that have been customized or are part of a promotional offer may not be eligible for return.

To initiate a return, email us at atharvadhanu12@gmail.com with your order number, product details, and reason for return. We will provide you with return shipping instructions within 2 business days.

3. Refund Policy

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

• Approved refunds: Refunds will be processed within 7–10 business days to your original payment method.
• UPI/Card payments: Refund will be credited back to the same UPI ID or card used for payment.
• Cash on Delivery orders: Refund will be processed via bank transfer. You will need to provide your bank account details.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a free replacement or full refund at no additional cost to you.

5. Non-Returnable Items

The following items are not eligible for return or refund:

• Products used or showing signs of wear
• Products without original packaging
• Products returned after the 7-day return window

6. Shipping Costs for Returns

If the return is due to a defective or incorrect product, we will bear the shipping costs. For all other returns, the customer is responsible for return shipping charges.

7. Contact Us

For return, refund, or cancellation requests, reach out to us at:
Email: atharvadhanu12@gmail.com
Phone: +91 73041 32161
Address: Prabhadevi, Mumbai 400025, Maharashtra, India